The power of small gestures from TheEconomist

By KESLS RAM -
The power of small gestures from TheEconomist

One is that recognition can have a meaningful impact on workers. The other is that this impact is amplified if shows of appreciation are personal and unexpected. In their haste to act on the first lesson, plenty of companies completely forget the second. 

https://www.economist.com/business/2022/05/26/the-power-of-small-gestures

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